Central Hoteles’ handling of guest safety

At Central Hotels our slogan is “Centered on you”. This motto prevails as we face the difficult challenge of responding to the disease caused by the coronavirus COVID-19, declared a pandemic by the World Health Organization on Wednesday March 11.

We closely follow information from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC) and local health agencies to keep us informed of developments regarding COVID-19, and we adopt the recommendations from governments and public health entities. We are reinforcing these agencies’ recommendations for appropriate health and safety measures with our own hotel management teams and the hotel operators in our portfolio.

We are aware that the COVID-19 requires all of us to take special care regarding our usual activities. Our hotels work daily to ensure they comply with the latest CDC and WHO guidelines on hygiene and safety. Health and safety measures range from hygiene for handwashing and specifications of cleaning products to cleaning procedures for rooms and common areas.

What we do at our hotels for securing the safety of our guests:

  • We follow the guidelines and recommendations of local authorities
  • All Central Hoteles’ properties have been provided with information about COVID-19 and management instructions
  • Increased focus on hand hygiene on all of our hotels
  • Increased cleaning and hygiene protocols
  • Regular disinfection of exposed surfaces such as door handles, card terminals and elevator buttons with anti-bacterial liquids
  • Offer disinfectant dispensers in public areas to our guests
  • Observance of the procedures for dealing with colleagues who are ill

Security precautions that anyone can take to protect themselves and others from COVID-19

  • Frequent hand washing
  • Have hand disinfection ready
  • Avoid unnecessary hand contact
  • Avoid touching eyes, mouth and nose
  • Cover the mouth with the elbow when coughing and sneezing
  • Keep at least one meter away from coughing or sneezing persons

With safety as our main priority, we are taking every precaution in order for our guests to feel safe when staying or visiting out hotels.

This information is valid until further notice and may be updated.